Account locked up and I cannot withdraw my earnings

[sarahlagmayph]

Hello, Upwork community. Please help me. My account was recently locked because of my many attempts to answer my security question. How can I withdraw my earnings if my account was locked and I do not have access to my payoneer account linked to my payment option? Please help me. Thank you.

[JoanneP]

Hi Sarah,

I can see that you already have an open ticket regarding this issue. One of our agents has updated your ticket to assist you further. You can check the email address associated with your Upwork account for the email sent by our team. Thank you!