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Re: Account on Hold
Feb 8, 2018 06:43:37 PM by Alicia P
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Nov 12, 2017 03:33:15 PM by Amanda R
My account has been placed on hold after I uploaded my ID and UpWork was unable to verify it. I was told to contact customer service and am currently stuck in a never ending loop of "FAQ" links. Can anyone advise next steps? Thank you in advance for your help.
Solved! Go to Solution.
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Mar 7, 2019 02:32:28 PM by Bojan S
Hi Julie,
I'm sorry about your experience. One of our team members will reach out to you shortly via support ticket. In the meantime, please go to your account settings and chose top tab on left, ''My Info''. Kindly, try adding address details and phone number in order to fix this error. If the issue persists after this our team will assist you further. Thank you.

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