I tried to make an offer and the freelancer said my account was on hold. I tried to bot and it said I should have received a notification or email which I did not. I tried to verify my billing info and it said to contact customer support. Can anyone help?
I'm sorry about your experience. One of our team members will reach out to you shortly via support ticket. In the meantime, please go to your account settings and chose top tab on left, ''My Info''. Kindly, try adding address details and phone number in order to fix this error. If the issue persists after this our team will assist you further. Thank you.