So I have not been allowed to use the site to send proposals for a while now because I have to verify who I am. I was told someone would contact me, but that hasn't happened. Every time I go to submit a proposal, even non-USA based jobs, I get prompted to reupload my ID. Every single time. Then once I do, it says it will be 3 to 4 days before I get a ruling. Can someone just look at my hidious ID (preferably not laugh) and verify me already? Please?
I'm in the same boat I think mine had too much reflection on it... that's fine, but why isn't there a way to upload a second try? Oh well.
What is the process now? Do I wait? I was given instructions to contact customer service, but like a big ole dummy I only found a bunch of FAQs.
I am also having trouble getting my acount to verify my ID. It says contact customer service, but the link just goes to some FAQ's... If anyone could help it would be much appreciated