I am also having trouble getting my acount to verify my ID. It says contact customer service, but the link just goes to some FAQ's... If anyone could help it would be much appreciated
I'm experiencing exactly the same thing-->
My account has been placed on hold after I uploaded my ID and UpWork was unable to verify it. I was told to contact customer service and am currently stuck in a never ending loop of "FAQ" links. Can anyone advise next steps? Thank you in advance for your help.
Can someone please help.
Hello, I am still waiting for my account to be verified. I got an email that someone would reach out to me, but it's been almost a week now and I haven't heard anything. If someone could please help me with this it would be appreciated
I've attempted to upload a picture of my photo ID and the system is now telling me I've made too many attempts and no longer gives me the option to upload. I've taken a better picture with a better device and would like to attempt again, how do I get the system to allow me more attempts?
James & RJ,
A team member will get in touch with both of you to provide assistance with the error you are experiencing when attempting to upload your ID documents.