Are you unable to get in touch with the Customer Support Team directly when you try to apply for a U.S. job post? This link should appear on top of a U.S. job post:
I'm having the same problem. I was submitting proposals very well and suddenly it asked me to submit my ID. i did so but now it says my account is on hold. What can i do now if i want to keep working?
Hi Betzaidy Angelica,
I'm sorry to hear your account was put on hold. I have followed up with the team and your account has been resumed. Thank you for your patience!