It looks like you are trying to verify your location. I'll share your account information with the Customer Support Team so that they can reach out to you and assist you further with your concern.
I'm experiencing the same issue, I have uploaded my ID but the system wouldn't recognize it. I haven't been contacted to verify ID. Now work is on hold until Upwork allows me to post new Milestones.
Hope someone could help
I apologize for the inconvenience this caused. One of our agents will reach out to you directly via a support ticket to assist you with your verification process.
Thank you for your patience.
I checked, and it looks like you have already completed the IDV. The badge is already added to your profile as well. Let us know if you need further assistance. Thank you.