Apr 10, 2020 11:23:15 PM by Zois P
Hello,
My account is still on hold due to Terms of Service infraction, although I have replied the email I received yesterday.
Moreover, there is an indication on the top of the page stating "Financial transactions have been limited". The paying method I have used is valid and there was not any failed charge.
Could you please resolve the issue?
Apr 11, 2020 12:11:50 AM by Aleksandar D
Hi Zois,
Thanks for reaching out to us. I followed up with the team handling your case and you can expect an update on your open ticket in a timely manner. Please allow more time for our team to carefully review your case and respond accordingly. You will be notified of their response.
Thank you.