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Account on hold- Financial transactions



My account is still on hold due to Terms of Service infraction, although I have replied the email I received yesterday. 

Moreover, there is an indication on the top of the page stating "Financial transactions have been limited". The paying method I have used is valid and there was not any failed charge.


Could you please resolve the issue?

Community Manager
Community Manager

Hi Zois,


Thanks for reaching out to us. I followed up with the team handling your case and you can expect an update on your open ticket in a timely manner. Please allow more time for our team to carefully review your case and respond accordingly. You will be notified of their response.


Thank you.

~ Aleksandar
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