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Account on hold- Financial transactions

e0dd7771
Active Member
Zois P Member Since: Apr 10, 2020
1 of 2

Hello,

 

My account is still on hold due to Terms of Service infraction, although I have replied the email I received yesterday. 

Moreover, there is an indication on the top of the page stating "Financial transactions have been limited". The paying method I have used is valid and there was not any failed charge.

 

Could you please resolve the issue?

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 2

Hi Zois,

 

Thanks for reaching out to us. I followed up with the team handling your case and you can expect an update on your open ticket in a timely manner. Please allow more time for our team to carefully review your case and respond accordingly. You will be notified of their response.

 

Thank you.

~ Aleksandar
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