Account on hold

[d1ec52e2]

Hi there, I tried to verify my ID by uploading a driver license, however the system wasn't able to verify it and now my account is on hold. Could you please advice how to complete the process?

[g_vasilevski]

Hi Asen,

Could you please confirm your current location? Just to clarify, that your address on your profile needs to reflect your current location. Thank you.

[d1ec52e2]

Hi Goran, 

Thanks for your reply! I'm currently in Texas.

[g_vasilevski]

Hi Asen,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.

[d1ec52e2]

Thanks a lot!