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thamsanqandlovu
Community Member

Account placed on hold

Hello, 

 

I have a client I have worked with for 2 weeks. Today, I noticed that my contract with him had been suspended and later put on hold. I would like to know what this means, and what the reason for this is. I have not asked the client about this yet. I would like to know the full story before I speak to him. 

Any clarification would be welcome. 

 

Best,

 

Thami 

1 REPLY 1
AleksandarD
Community Manager
Community Manager

Hi Thamsanqa,

 

I checked and it seems that your client already resolved the issue and the contract is no longer on hold. Please note that we are unable to discuss the details of another user's account with you for privacy reasons. When this happens, please do not resume work with this client until the contract is active again. You can check out this help article for more information.

 

Thank you.

~ Aleksandar
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