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mohsinirl
Community Member

Account suspended I have money to withdraw

Hi my account has been suspended for long time I have provided all the information in past but no avail and I have no idea why it’s still on hold I have my hard earned income also held up please can you pay my funds ? ThNks
3 REPLIES 3
AveryO
Community Manager
Community Manager

Hi Mohammed, 


I'm sorry for the delay as I had to check your account with the team. It looks like you have a ticket from last May where the team has noted further instructions on how you can lift the hold on your account. Kindly refer to your Ticket #25630456, which you should also able to access here

 

Feel free to update the same ticket thread if you have other questions about your concern.


~ Avery
Upwork
6babcb6f
Community Member

Hi have you received your earning i also have same situation

Hi Mahendra,

 

I checked but couldn't find the transaction you were referring to. Could you please send me a private message with more information so that I can check and assist you further?

Thank you.

~ Aleksandar
Upwork
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