Jun 12, 2021 06:45:51 AM by Lasha P
I need help to reactivate my account and get my money from contract that I have completed. AI chat just could not help and I think for a premium membership that I pay, at least I deserve a human answer on this. Does anybody had a similiar situation or knows how to get a real support?
Jun 12, 2021 09:17:33 AM by Nikola S
Hi Lasha,
I checked and it looks like one of our agents already reached out to you with additional information regarding your account status. You can access your ticket on this page.
Please consider following up on the ticket so that our team can assist you further with your account.
Jun 14, 2021 01:39:21 AM by Lasha P
Thanks, for reaching out. I've seen the ticket, but there were no options to reply and provide requested information. Can you help me with that? It seems, there is a miss-understanding regarding UpWork policy compliance and my contract, which I'm willing to clarify in order to resolve ccount suspension.
Jun 14, 2021 01:46:14 AM by Goran V
Hi Lasha,
Our team will reach out to you via a new ticket where you can follow up directly to our team and they will assist you further. Thank you.