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Account suspended due to irregular activity

Active Member
Dzmitry K Member Since: Oct 27, 2019
1 of 2

Hello. I use upwork as freelancer and client. Today I received email from "Upwork Help Center" that my freelancer account was placed a temporary hold on your account because of irregular activity. I replied email and then my account was got suspended. I don't know exactly what it is. I don't understand term "irregular activity". How can I retrieve my account to continue working? How long will it take? Help me to resolve my problem. Thanks in advance

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
BEST ANSWER
2 of 2

Hi Dmitry,

 

I'm sorry for the incovenience this has caused you. Please note that due to our Community settings, new users will need to wait up to 2 hours in order to have the option to send private messages. After your Community rank updates from 'New Forum Member' to 'Active Member', please send me a PM with your username and email address of the account you need help with. I'll check that for you and assist you accordingly.

 

Thank you.

~ Aleksandar
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