🐈
» Forums » Freelancers » Account suspended for not to attend arbitrati...
Page options
shahariar-touhid
Community Member

Account suspended for not to attend arbitration

It has been almost 1 year since my account has been suspended.
1 year before, I was working for a software farm while I was also trying to get my first job in Upwork too, and I had also got the job too.
It was going smoothly but the problem was started appearing when my boss found out that, I'm doing a job in Upwork.
He started to pressurized me to leave the Upwork job as the company was not allowed to do any job outside of the company. So, if I continue Upwork, I've to leave the company. So, I asked my client to end the job and he open a Mediation to solve the issue. After some argument from both sides, I offered to give some money back, and the Mediation Specialist has agreed to declare the Mediation resolved.
Everything is going fine here as well. But I didn't have the money to pay. So I asked my boss to help me here. So I can repay the money.
My boss is working on Upwork since 2013 and as an expert, he was pushing me to not give that money back to the client as I've done enough job which, my client, pay for.
He was continuously threatening me he will fire me if I don't listen to him and as he is a professional in Upwork. I listened to him and told my client in the Mediation that, I cannot pay the money as I had done enough job for the client. Which was a great mistake and unprofessionalism of mine.
So Mediation Specialist take my work as lying and sent the issue to Arbitration (AAA). So, By the rules of Arbitration. Upwork was asking me to pay half of the project money I had received from the client.
I was unable to pay the money because I didn't have enough to pay. So, I got suspended that time. I've realized my mistake that time, but I didn't have enough options to choose from. I'm ashamed of what I've done that time and I can do anything to get rid of it.
Now, I've decided to leave the local job and start full-time freelancing in Upwork. I don't know if my mistake is forgivable. But people deserve a second chance. There is my hope coming from.
So please help me to know if there is an option to get back my account. It'll be very helpful to me.


9 REPLIES 9
NikolaS
Moderator
Moderator

Hi Abdullah,

 

I am sorry to hear about your account status. We will look into this further and will get back to you once we have more information.

 

Thank you for your patience,

~ Nikola
Upwork

Thanks, Nikola.

Hi Nikola, Is there any news?

martina_plaschka
Community Member

Nobody gets suspended for not participating in arbitration. 


Martina P wrote:

Nobody gets suspended for not participating in arbitration. 


People DO get suspending for not participating in arbitration! In practice, it tends to only happen if the dispute is about more than just the funds in escrow.

 

suspend.png

I was in option 'b'. I've told that in the description, I've not enough money to pay. So, after 5 days, I've got suspended.

Do you now have enough money to refund the client? I would think that this would be the only way you could have any chance of getting your account back.

Yeah. I can refund now as I've told in the Mediation.

tagrendy
Community Member

I had someone who tried to hire me under those conditions  - you work for me and do no other project. To my very polite question "but what the hell of your business it is what I do in my free time" he had not much to say. It's beyond abusive and I am happy you decided to work as a freelancer. Hope you'll have your account reinstated.

Latest Articles
Featured Topics
Learning Paths