Account suspended, no explanation

[#1]

Hello! My account has been suspended. I had only one contract, on which I have not delivered, and haven't visited UpWork since. All my info is verified. There is no reason for suspension listed on the page, nor did I get an e-mail explaining the suspension. What can I do? Thank you!

[#2]

Hi Savo, 

It looks like the team reached out to you through an email support ticket last 14-October, 2019 with more information about your account. Kindly look for the email with the subject - "Action Required. Temporary Account Hold" for more information about your account.