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Account suspended on duplicate account issue

rahilanaz79
Active

I got an email this morning from upwork that my account is suspended because of duplicate accounts.

I created an account on Odesk years ago and that was supended due to inactivity.

When elance sent us message to merge our elance repute to upwork,then i sent many requests to upwork to reinstate that old account but no reply.

Then just to save my ealnce repute and merge it with an upwork account i was having no choice but just one that i created a new account on upwork and linked it with my elance.

Now they sent me message that it is suspended due to duplicate account issue.

I have contacted customer support too to solve the issue as i did not create second account on upwork to violate the policy of upwork but all that merging of elance brought me in this situation.

Now i want them to reinstate this newly created account because it also have all my elance repute attached.

I have money in this account too which is also held and financial transaction is limited.

I don't know how would upwork make decisions but its basic human right of every one to work and earn.

If any one can help to resolve this issue i will be grateful.

Rahila

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