Account suspended

[Kaion L]

I want to close my account but I can't since I am suspended. I don't want the account anymore pls advise

[Aleksandar D]

Hi Kaion,

Thanks for reaching out to us. One of our team members already reached out to you directly via a support ticket to assist you further.

Thank you.

[Wulan Y]

Hi Upwork Team,

I am having the same problem on my account, could you help me to close my suspended account ?

[Avery O]

Hi Ismi, 

Looks like there was a notification about this around three years ago through Ticket #17718448. Kindly refer to the ticket for more information about your concern. You may access the ticket through this link. 

[Wulan Y]

Unfortunately the ticket has already closed so i unable to give respond on it. Could you help me open the ticket again ?

[Bojan S]

Hi Ismi,

One of our team members will reach out to you directly via a new support ticket to further assist you.

Thank you!

[Wulan Y]

Hi Bojan,

Thanks for your information, i am looking forward your colleague for further assist.

Best,

[Selim A]

I also having same problem, i need to close my account but since my account has been suspended so i can't do. Could you help me to close my account ?

[Avery O]

Hi Selim, 

It looks like you were asked to verify your account, and failed to do so in the given time which is why your account is temporarily put on hold. You may refer to Ticket #19849428, which you can find in this link for more information. Kindly follow the steps to complete the verification of your account so that the hold on your account can already be lifted. 

[Selim A]

Hi Avery,

Thanks for responding my message.

Actually i just want to close my account so i don't think it's necessary to going through the verification process. Could help me close my account ?

Thanks!