Nov 1, 2019 11:41:42 PM by Kaion L
I want to close my account but I can't since I am suspended. I don't want the account anymore pls advise
Nov 2, 2019 01:16:30 AM by AleksandarD A
Hi Kaion,
Thanks for reaching out to us. One of our team members already reached out to you directly via a support ticket to assist you further.
Thank you.
Jan 14, 2020 10:04:33 PM by Wulan Y
Hi Upwork Team,
I am having the same problem on my account, could you help me to close my suspended account ?
Jan 14, 2020 11:23:35 PM by Avery O
Hi Ismi,
Looks like there was a notification about this around three years ago through Ticket #17718448. Kindly refer to the ticket for more information about your concern. You may access the ticket through this link.
Jan 15, 2020 07:44:07 AM by Wulan Y
Unfortunately the ticket has already closed so i unable to give respond on it. Could you help me open the ticket again ?
Jan 15, 2020 10:48:54 AM by Bojan S
Hi Ismi,
One of our team members will reach out to you directly via a new support ticket to further assist you.
Thank you!
Jan 15, 2020 01:09:38 PM by Wulan Y
Hi Bojan,
Thanks for your information, i am looking forward your colleague for further assist.
Best,
Jan 14, 2020 10:08:40 PM by Selim A
I also having same problem, i need to close my account but since my account has been suspended so i can't do. Could you help me to close my account ?
Jan 14, 2020 11:26:05 PM by Avery O
Hi Selim,
It looks like you were asked to verify your account, and failed to do so in the given time which is why your account is temporarily put on hold. You may refer to Ticket #19849428, which you can find in this link for more information. Kindly follow the steps to complete the verification of your account so that the hold on your account can already be lifted.
Jan 15, 2020 07:55:33 AM by Selim A
Hi Avery,
Thanks for responding my message.
Actually i just want to close my account so i don't think it's necessary to going through the verification process. Could help me close my account ?
Thanks!
Jan 15, 2020 12:59:31 PM by Bojan S
Your account was closed as per your request, Selim!
Thank you!
Feb 13, 2020 08:50:27 PM by Alec P
Same issue. Account suspended. Can't close it. No response to my ticket. Great service!
Feb 13, 2020 09:20:08 PM by Avery O
Hi Alec,
I will go ahead and follow up with the team handling your case so that you can be assisted further with your account issue.
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