Account suspended

[aashnalk]

I have logged into Upwork after a few years and I don't know why my account was suspended.

Can anyone help me?

[JoanneP]

Hi Aashna,

I checked your account, and it looks like our team has requested you previously to complete the phone verification process. Please check your ticket and kindly follow the instructions provided to complete this step. Feel free to follow-up on the ticket so the team can assist you further. 

[aashnalk]

I have updated all my contact information, including my mobile number and my permanent address now but my account is still suspended. Is there anything else that can be done to help with this matter?

[JoanneP]

Hi Aashna,

Thanks for submitting the documents requested. Please allow our team to review them and if they need more information, they will reach out to you directly.