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Account suspended

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Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
71 of 111

Hi Sudha,

 

Please follow the instructions from the notification you received, that you can find both by checking your email address and by going to Help and Support > My Requests link on your Help Center page.

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Active Member
Sudha V Member Since: Jul 11, 2017
72 of 111

Hi,

I tried the link in my notofication, but its not working.

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Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
73 of 111

Hi Sudha,

 

I'll ask our team to send you a new link you can use to complete this process.

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Active Member
Anna B Member Since: Oct 22, 2017
74 of 111

Hello!
Can you tell me why did my account suspended?

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Community Guru
Lanie M Member Since: Jun 24, 2015
75 of 111

Hi Anna,

 

It shows that our team sent you a notification regarding your suspension. Please refer to the ticket you have related to the suspension of your account.

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Active Member
Nyemeg T Member Since: Nov 1, 2017
76 of 111

why my account has been suspended?

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Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
77 of 111

Hi Lohmann,

 

Please check a notification you received earlier today and follow the steps and link our team shared in order to resume using your account.

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Active Member
Saumya D Member Since: Nov 5, 2017
78 of 111

Hello

My account is suspended and I don't understand it. Can you please let me know the reason?

Thank you

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Community Guru
Ryan C Member Since: Feb 3, 2017
79 of 111

Hello Saumya,

 

I just checked your account and I saw that one of our representatives sent you an email regarding your suspension. Please respond to that email and follow the instructions given. Thank you.


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Active Member
Anton L Member Since: Dec 5, 2017
80 of 111

Hi!
I can`t contact with the support team. When I click to the botton it`s relocates me to the main page. 
How can I solve this issue? 

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