Dec 31, 2018 02:58:39 AM by Luca F
I couldn't get why my account has been suspended. I checked for the emails but I couldn't find one saying my account has been suspended and the reason why.
I had a video chat with an operator but the problem's still there.
How can I manage it?
Solved! Go to Solution.
Dec 31, 2018 04:39:49 AM by Vladimir G
I checked and see you completed the verification process successfully and your account is again fully functional.
Jan 4, 2021 08:28:55 AM by Md Moshfequr R
Feb 15, 2021 07:51:40 AM by Aleksandar D
I already followed up with the team handling your case and you can expect an update very soon.
Jan 12, 2022 10:54:35 PM Edited Jan 12, 2022 11:00:08 PM by Raphael M
Hi, I have the same issue. My account is still suspended even they told me to fixed it after 24 hours verification. They marked my ticket resolved even the problem is not yet solved. My account is still in suspension 2 days ago until now. I believe I send the necessary documents and there is still no response about it. Please help me out
Jan 13, 2022 12:03:46 AM by Pradeep H
Thank you for your message. I am sorry to hear about the action taken on your account. I see that you are already communicating with the relevant team via a support ticket here. One of our team members will reach out to you via the same ticket as soon as possible to assist you further.