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Account suspended

a_boca
Active Member
Anca-Alexandra B Member Since: Apr 2, 2019
1 of 5
Hi.

I checked my account after a while of inactivity and found this notification:
"Your account has been suspended. Please contact customer support."
. I would like to reactivate it. I would be glad to get help to unlock my account now.

Thanks
baxit222
Ace Contributor
Abdul B Member Since: Nov 18, 2017
2 of 5
Hy,
I'd like to ask you what was the reason?
a_boca
Active Member
Anca-Alexandra B Member Since: Apr 2, 2019
3 of 5
Hello,

Actually I have no idea. It was about 2 years ago that I created the account. I have accepted a mission, then I couldn’t access my account anymore. It was a password issue. And when the password issue got solved my account got suspended. I didn’t try to reactivate since a year or something like that.

Thanks,
baxit222
Ace Contributor
Abdul B Member Since: Nov 18, 2017
4 of 5
May be this happend due to inactivity you should appeal by clicking appeal link in that Email that you have received from Upwork.
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
5 of 5

Hi Anca,

 

One of our team members will reach out to you via ticket as soon as possible with more details about your account and assist you further. Thank you.

~ Goran
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