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Account suspended

Active Member
Mike B Member Since: Aug 20, 2019
1 of 4

I have a message on the top of my account which reads: "Your account has been suspended. Please contact customer support."

 

How can I unsuspend my account?

Community Guru
Preston H Member Since: Nov 24, 2014
2 of 4

Contact Customer Support and follow their directions.

 

Also, look for any messages from Upwork in your email, in Messages, under the Question mark icon, under the Bell icon, and on the Help and Support page.

Active Member
Mike B Member Since: Aug 20, 2019
3 of 4

How do I contact them? I have looked and looked but can't find a phone number or email address, aside from posting on the community page.

Community Guru
Preston H Member Since: Nov 24, 2014
4 of 4

Don't look for a phone number or email address.

That's not how this works.

 

Go here:

 

https://support.upwork.com/hc/en-us

 

And post a Help Desk ticket, or hope that a Forum moderator will help you out here in the Forum.

 

 

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