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Account suspended

Could you please help my colleague Daria Shvydka **Edited for Community Guidelines**. Her account has been suspended a few days ago, she is still waiting for support answer. And her client is waiting to send her job offer. When will she get the answer from the support?


Thank you in advance for any support,



Retired Team Member
Retired Team Member

Hi Mariia,

Unfortunately we can't share details with you for another user. Your friend can refer to their ticket with our team. If they have any additional questions they can follow up on their ticket and our team will assist them further. Thank you.

~ Goran

Hi Goran, 

Thank you for replying, 


I know that due confidential reason you can't share details about other person with me, just maybe you can estimate the approximately average time of support feedback? This is important to know because client waiting her answer. 
Might you transfer this request to support team?