Account suspended

[long123456]

My account is suspended after the id verification process.
Upwork asked me to do id verification again and to upload bank statement.
I did it too.
Now my account status is "Financial transactions have been limited".
I didn't receive any email for this.
Can you let me know what the reason is and what I have to do more?
Thanks

[tinker_bell3]

Hi Long,

I checked your account, and I can see that our team is already assisting you via ticket regarding this. Please continue to correspond with our team, and kindly follow the instructions they shared to resolve this issue. Thank you.