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Account suspended

aashnalk
Active Member
Aashna D Member Since: Mar 23, 2021
1 of 4

I have logged into Upwork after a few years and I don't know why my account was suspended.

Can anyone help me?

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 4

Hi Aashna,

 

I checked your account, and it looks like our team has requested you previously to complete the phone verification process. Please check your ticket and kindly follow the instructions provided to complete this step. Feel free to follow-up on the ticket so the team can assist you further. 

~ Joanne
Upwork
aashnalk
Active Member
Aashna D Member Since: Mar 23, 2021
3 of 4

I have updated all my contact information, including my mobile number and my permanent address now but my account is still suspended. Is there anything else that can be done to help with this matter?

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4 of 4

Hi Aashna,

 

Thanks for submitting the documents requested. Please allow our team to review them and if they need more information, they will reach out to you directly. 

~ Joanne
Upwork
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