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Account suspended

ankit-ap
Active Member
Ankit P Member Since: May 8, 2021
1 of 12


I have a message on top of my page when I log in.

Message: Your account has been suspended. Please contact customer support.

I don't know what is the reason and I don't have any email notification or details for the account suspended. how I fixed that?

 

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
2 of 12

Hi Ankit,

 

We will look into this further and will get back to you once we have more information. Thank you.

 

~ Nikola

Untitled
113c6293
Active Member
Aurelia D Member Since: Jul 3, 2020
3 of 12
Hi sir nikola is this the same my account has been suspended, how can i do this, please help me also i am new field in this upwork member. Thanks like in my attached screen shot.
andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
4 of 12

Hi Aurelia,

 

I checked and it looks like you have a support ticket with our team regarding the status of your account. I can see the latest reply was from our team and they are waiting for a response from you. Please reply directly to your ticket so the team can review and assist you further. You can access your ticket from the notification sent to your email address and also here.

 

Thanks!

~Andrea
Upwork
andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
5 of 12

Hi Ankit,

 

One of our agents will reach out to you via support ticket in order to assist you further.

 

Thanks!

~Andrea
Upwork
muradx7
Active Member
Murad M Member Since: Apr 3, 2021
6 of 12

Hello,

 

I am trying to login to my account after being away for long time from UpWork. But the below message shown to me.

 

Screenshot 2021-05-08 154713.png

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
7 of 12

Hi Murad,

 

We will look into this further and will get back to you once we have more information.

 

Thank you,

~ Nikola

Untitled
andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
8 of 12

Hi Murad,

 

Someone from our team will reach out to you via support ticket in order to assist you further.

 

Thanks!

~Andrea
Upwork
tinamzr
Active Member
Fatemeh M Member Since: May 8, 2021
9 of 12

Hi,

I've just created my account, but my account has been suspended and asked me to contact customer support. I checked my email but nothing was about the reason of suspension, please help me.

thetechlincs
Active Member
Muhammad Qasim K Member Since: May 8, 2021
10 of 12

Salam
     Same to my new Upwork account. Have your issue is fixed or not?
     When i was identified myself on Upwork it shows me this message "Your account has been suspended. Please contact customer support."

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