Account suspension

[#1]

Dear Moderator,

On Monday, 31-03-201, I received an emial, due to "violating Upwork's Terms of Service" your account has been suspended. In best of my knowledge I have not violated any terms of service. One of my project is still on going and I have'nt recieved payment too. 

May I please know which terms of services I have unknowingly violated? and How can I resume my account?

[#2]

Hi Zahid,

I already followed up with the team handling your case and you can expect an update very soon.

Thank you.

[#3]

Alright Thanks Aleksandar D,

I hope the issue will be resolved.