Account verification

[jmuchiry]

Hi,

I got my first client on upwork this week and a day later I find that my account has been suspended.  I have a faulty webcam on my laptop that has prevented me from having a live chat with a member of upwork. Can I use another machine with a better webcam for account verification?

[g_vasilevski · Accepted solution]

Hi Joseph,

We also have alternative options on how to finish this short process, please post your questions on your ticket and our team will assist you further. Thank you!

[jmuchiry]

Thanks, Goran, really helpful. Just done that waiting for a reply

[da_silva-guilher]

Hi, I do not have a webcam, how can I verify my account?

[bstojadinovic]

Hi Guilherme,

It doesn't look like you are required to complete any verification process at the moment. Our team will let you know if there is a need for any verification process in the future.