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jmuchiry
Member

Account verification

Hi,

I got my first client on upwork this week and a day later I find that my account has been suspended.  I have a faulty webcam on my laptop that has prevented me from having a live chat with a member of upwork. Can I use another machine with a better webcam for account verification?

ACCEPTED SOLUTION
g_vasilevski
Retired Team Member
Retired Team Member

Hi Joseph,

We also have alternative options on how to finish this short process, please post your questions on your ticket and our team will assist you further. Thank you!

~ Goran
Upwork

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4 REPLIES 4
g_vasilevski
Retired Team Member
Retired Team Member

Hi Joseph,

We also have alternative options on how to finish this short process, please post your questions on your ticket and our team will assist you further. Thank you!

~ Goran
Upwork

Thanks, Goran, really helpful. Just done that waiting for a reply

Hi, I do not have a webcam, how can I verify my account?

Hi Guilherme,

 

It doesn't look like you are required to complete any verification process at the moment. Our team will let you know if there is a need for any verification process in the future.

~ Bojan
Upwork