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Account verification

Active Member
Joseph M Member Since: May 6, 2017
1 of 5

Hi,

I got my first client on upwork this week and a day later I find that my account has been suspended.  I have a faulty webcam on my laptop that has prevented me from having a live chat with a member of upwork. Can I use another machine with a better webcam for account verification?

Moderator
Goran V Moderator Member Since: Mar 24, 2017
BEST ANSWER
2 of 5

Hi Joseph,

We also have alternative options on how to finish this short process, please post your questions on your ticket and our team will assist you further. Thank you!


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Active Member
Joseph M Member Since: May 6, 2017
3 of 5

Thanks, Goran, really helpful. Just done that waiting for a reply

Active Member
Guilherme D Member Since: Feb 21, 2019
4 of 5

Hi, I do not have a webcam, how can I verify my account?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
5 of 5

Hi Guilherme,

 

It doesn't look like you are required to complete any verification process at the moment. Our team will let you know if there is a need for any verification process in the future.

~ Bojan
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