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Re: Account visibility set private by upwork

majicons
Active Member
Arthur J Member Since: Jan 27, 2017
91 of 123

Does private profile seen in proposals? In other words Is it visible to a client whom I sent proposal? Thnx.

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
92 of 123

@Arthur J wrote:

Does private profile seen in proposals? In other words Is it visible to a client whom I sent proposal? Thnx.


 Yes, your profile is shown exactly as always to clients whose jobs you apply to.

edithf86
Active Member
Edith F Member Since: Dec 21, 2017
93 of 123

Can you please make my profile visible again?

There is no link/email to change it even though you guys keep saying there is and it's also impossible to contact customer support, I have tried many times.

nkocendova
Community Guru
Nina K Member Since: Nov 29, 2017
94 of 123

Hello Edith,

Your profile visibility has been changed to public.

~Nina
edmamulyan
Active Member
Edvard M Member Since: Feb 1, 2018
95 of 123

Can you please make my profile visible again?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
96 of 123

Hi Edvard,

Your profile visibility will be changed shortly, thank you.


Untitled
zach_bowman
Active Member
Zach B Member Since: May 9, 2018
97 of 123

I can understand the rationale behind setting someone's profile to private automatically if they haven't used the platform or searched for work in the past 30 days.  Clients don't want to see inactive freelancers in their search results.  However, if someone is actively looking for work, why set their profile to private simply for having a string of bad luck?

 

It feels as if we're being punished for not landing clients by making it even harder for clients to find us.

 

Also, I would like to have mine set back to visible, if possible.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
98 of 123

Hi Zach,

I’ve reset your profile visibility back to public. Keep in mind that freelancers are hidden from the search results but clients to who you have submitted a proposal will be able to view your profile.

You can check out more info about this here. Thank you!


Untitled
huy-lim
Active Member
Jake L Member Since: May 31, 2018
99 of 123

I’m still very new to Upwork and my profile has been set to ‘Private’. I am having the same issue, there is no link to change back to active or public. When I click Customer Service it just takes me to the help page and tells me the same thing. Can someone please direct me to the correct link or let me know what I am doing wrong?  Thanks much!

nkocendova
Community Guru
Nina K Member Since: Nov 29, 2017
100 of 123

Hi Jake,

I've gone ahead and reset your profile visibility and you are now again seen from the search resul;ts.

~Nina
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