Last September 6, 2017, I received an email from Upwork regarding the change of my profile to private. I was stopped from work due to family matters to attend to, but now I am ready to work and earn through the platform. I am requesting your good office to have my profile set to public once again. As you can see from my profile I earned through various projects. I am willing to work and be active again on the platform, in order to do this, I would like to request my profile set to public in order to be given a higher chance to be searched easily by prospect clients. This will enable me to find a job and earn. I hope someone could help me?
Please note that you can easily change your profile back to public by clicking on the profile visibility tag on the Find Work page and using the link as explained in the pop-up note and the email notification you received. Let us know if you need further guidance and refer to the notification for more information about the initiative due to which your profile visibility was updated automatically, and how you can avoid future changes.
Note that while your profile is private you can still use your account as usual and your proposals will be displayed to your clients, only your profile won't appear in search results.
@Arthur J wrote:
Does private profile seen in proposals? In other words Is it visible to a client whom I sent proposal? Thnx.
Yes, your profile is shown exactly as always to clients whose jobs you apply to.
Can you please make my profile visible again?
There is no link/email to change it even though you guys keep saying there is and it's also impossible to contact customer support, I have tried many times.
I can understand the rationale behind setting someone's profile to private automatically if they haven't used the platform or searched for work in the past 30 days. Clients don't want to see inactive freelancers in their search results. However, if someone is actively looking for work, why set their profile to private simply for having a string of bad luck?
It feels as if we're being punished for not landing clients by making it even harder for clients to find us.
Also, I would like to have mine set back to visible, if possible.