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Account visibility set private by upwork

dlwalker
Active Member
DLoreyn W Member Since: Apr 12, 2019
111 of 125
I requested that Upwork reactivate my account yesterday using a button at the bottom of a support article on the topic. Today, I found a blank help request in my support requests folder. Is anyone working on my request? When can I expect to have my account function properly again? I've been applying to jobs, but it doesn't seem as if any of the messages are being received. I would really like some help with this problem.
-D'Loreyn
nyrrielatienza
Community Guru
Riri A Member Since: Jul 21, 2018
112 of 125

Hi DLoreyn,

 

I can confirm that your account is back to public and see that you have already sent proposals. 

You may want to check out these articles from our Hiring Headquarters to help you create proposals that win jobs, and help you boost your career on Upwork:

8+ Tips to Help You Create a Profile That Stands Out

Upwork Profiles: Why a Great Title and Overview Can Make a Difference

A How-To Guide for Your Perfect Profile Picture

Get Your Profile to the Next Level with an Intro Video

4 Ways to Create a More Successful Portfolio Regardless of Your Skill Set

 

Let me know if you need anything else.

~ Riri
elias-flores
Active Member
Elias F Member Since: Aug 28, 2019
113 of 125
Hi Upwork,
 
May I request to expedite my profile to be set to public because I have an approved deal with my first ever client and we need to set everything in Upwork. However, the client needs to see my profile first and I will be talking to them within 2 hours. 

Please consider my request as urgent. I am loosing this client if I won't be able to show my profile within 2 hours. 

Thank you!
aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
114 of 125

Hi Elias, 


I set your profile visibility to public as requested.


-Avery
Untitled
elias-flores
Active Member
Elias F Member Since: Aug 28, 2019
115 of 125

Thanks so much, Avery! You helped me a lot! Have a great day.

vanesht
Active Member
Vanesh K Member Since: Jul 13, 2018
116 of 125
Hi Upwork,
Can you please set my profile to public too? Thank you
aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
117 of 125

Hi Vanesh, 

I have set your profile's visibility to public as requested. If an established freelancer doesn't earn money on Upwork for 30 days, their profile visibility will automatically change to private. This is checked daily, not once a month. If you aren't regularly earning on our platform, your profile may be set to private, even if you submit proposals and interview frequently. There are different ways of setting your profile to public again, one of which is contacting us directly so that we can set your profile visibility to public.

If your profile is set to private again after 30-days, or sometime in the future, check out the options listed in the email notification or in the pop up on Find Work page to set it back to public.
You may read more about this in this help article


-Avery
Untitled
871bdccb
Active Member
Heather G Member Since: Oct 8, 2019
118 of 125

Good Evening, Upwork!

 

My profile was set to private and locked today. It is very difficult to be hired if clients cannot find me on the platform. I have been active on upwork and submitting proposals. Can you please reset my profile to public?

 

Thank you for your time and assistance!
HGallop

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
119 of 125

Hi Heather, 

 

If an established freelancer doesn't earn money on Upwork for 30 days, their profile visibility will automatically change to private. This means that if you aren't regularly earning on our platform, your profile may be set to private, even if you submit proposals and interview frequently. 

I have set your profile visibility to public as requested. If your profile is set to private again after 30-days, or sometime in the future, check out the options listed in the email notification or in the pop up on Find Work page to set it back to public. You may read more about this in this help article.


-Avery
Untitled
871bdccb
Active Member
Heather G Member Since: Oct 8, 2019
120 of 125

Good Morning, Upwork!

 

My profile was set to private and locked today. It is very difficult to be hired if clients cannot find me on the platform. I have been active on upwork and submitting proposals. Can you please reset my profile to public?

 

Thank you for your time and assistance!
HGallop

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