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Account visibility set private by upwork

Moderator
Goran V Moderator Member Since: Mar 24, 2017
11 of 93

Hi Himanshu,

Can you take a screenshot from your end and send it to me on what do you see when you try to raise a ticket.


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Active Member
Himanshu M Member Since: May 30, 2017
12 of 93

Hello Goran,

 

When i tried to describe my problem and click the next button the window just get disappear.

 

 

Regards,

Himanshu

Active Member
Amanda W Member Since: Sep 19, 2017
13 of 93

I am unsure if I am happy or disappointed to see that another freelancer is having the same issues. There is NOT a link available to change back to private (as the "help" box says) on my profile settings..the options are greyed out and cannot be selected; and when I attempt to open a ticket I am unable to submit the request as the "submit" button seems to do nothing. 

 

Just as the OP says, I have been actively looking, have active interviews, and three ongoing contracts which provide intermittant work. Perhaps the justification for changing someone's setting to private should be reconsidered by UpWork to include only those who have a lack of activity rather than a lack of earnings. I can forsee this being a regular problem for a vast number of freelancers. I am also concerned that the "private" setting will reduce the number of Upwork invitations and notifications from Talent Specialists. 

 

 

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
14 of 93

Hi Amanda,

 

I checked and your profile visibility has been reset for 30 more days. 

 

Thank you for your feedback.

~ Valeria
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Active Member
Anna Lian Shae B Member Since: Oct 18, 2017
15 of 93

Can I also get my profile visibility to public, I am currently on contract and this kind of feature is not really good, 20% is on upwork on my earnings and this is kinda disappointing.

Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
16 of 93

Hi Anna Lian,

 

 

Please go to Find Work page on your account and use the options listed in a pop-up message when you click on your visibility status to set your profile back to public.

Active Member
Anna Lian Shae B Member Since: Oct 18, 2017
17 of 93

Hello Vladimir,

 

It is not possible and I dunno why, please refer to my screenshot attached.

 

Thanks,

Anna

 

Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
18 of 93

Hi Anna Lian,

 

Please use one of the three options/links on the left side of the pop-up window in order to update your profile visibility to public.

Active Member
Anna Lian Shae B Member Since: Oct 18, 2017
19 of 93

As of the moment, I prefer using basic(free) plan, If my reputation is good enough to get clients, then I'll definitely subscribe to a monthly plan, though how can I do that if my profile is automatically set to private right?

Community Guru
Tiffany S Member Since: Jan 15, 2016
20 of 93

@Anna Lian Shae B wrote:

As of the moment, I prefer using basic(free) plan, If my reputation is good enough to get clients, then I'll definitely subscribe to a monthly plan, though how can I do that if my profile is automatically set to private right?


 You can do it the same way most freelancers do, by sending proposals to clients. Having your profile set to private in no way impacts that process--it just means that clients searching freelancers to send out invitations won't find you. 

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