Hi Charles Nicolas,
Your profile visibility has been reset back to public. When your profile is set to private, your profile is not visible in search results, but the clients can still view your profile when you submit a proposal for their job post. For more information, please check out this help article. Thank you!
Could you please follow the steps we shared earlier on this thread and let us know if you were able to set your profile back to public?
"Please note that you can easily change your profile back to public by clicking on the profile visibility tag on the Find Work page and using the link as explained in the pop-up note and the email notification you received. Let us know if you need further guidance and refer to the notification for more information about the initiative due to which your profile visibility was updated automatically, and how you can avoid future changes.
Note that while your profile is private you can still use your account as usual and your proposals will be displayed to your clients, only your profile won't appear in search results."
Hi Melanie, and Janine,
Melanie, your account visibility is now set to public. Please note that freelancers with no earnings in 30 days will have their profile set to private (locked) automatically. To avoid this, you can resume earnings on a new contract or upgrade your membership to the Plus plan. You can check out more info about this here.
Janine, your profile visibility is already set to public. Feel free to follow up if you have any questions or requests and we will be more than happy to assist you.
I HATE this policy. Upwork has made a lot of money off of my work in the past, yet 30 days without working on Upwork sets your profile to private? The term should be longer than 30 days, especially for freelancers who have over 10k in earnings.
i have repeatedly asked for my profile to be set back to public; it has been re-set in the past within 72 hours, now after repeated requests, it is still private after 7 days. Why would you hold me hostage? I am trying to get established and my best work has come not from clients i have pitched but those who have found me.