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Account visibility set private by upwork

Active Member
Audre-Anna D Member Since: Jul 26, 2017
51 of 109

hi there my profile's visibility was changed to private because I have not been earning. Is it possible to have it changed to public.

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
52 of 109

Hi Audre-Anna,

 

When you hover your mouse over the visibility settings on your Find Work page, you'll see the options you have to get your profile set back to public again. 

~ Valeria
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Community Guru
Preston H Member Since: Nov 24, 2014
53 of 109

re: "Put my profile in private automatically, That is ridiculous, and does not help to have more clients, I did not ask for that, I want my profile always, I work regularly and you are with 20% of everything, what more do you want? I even got a contract yesterday, I return my profile as it was, please."

 

It is not ridiculous.

 

And it is not meant to "help you to have more clients."


It is meant to help Upwork have more clients, and thus earn more money.

 

By hiding non-earning freelancers from search results, Upwork enhances the client experience. Clients are shown results which are more likely to lead to them finding active freelancers and having a positive experience.

 

If you got a contract today, then congratulations! That's a good thing! You'll be able to be one of the freelancers whose profiles are not made private. And you will want YOUR profile (not the profiles of freelancers who never get hired or don't even use the platform any more) to be shown to searching clients.

Ace Contributor
Sergey S Member Since: May 6, 2015
54 of 109

can someone tell me how long would it take to set my profile visible to upwork users again once I submitted a ticket?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
55 of 109

Hi Sergey, 


I've followed up on your ticket and your profile should be set to public soon. Thank you for your patience.


-Avery
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Active Member
Attilio S Member Since: Oct 11, 2017
56 of 109

Hi Avery !

 

My account is private and it is impossible to switch to public

 

May you help me ? 

 

Thank you in advance

Attilio Sacco

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
57 of 109

Hi Attilio,

 

Your profile visibility has already been reset. If it's set to private in the future, you can use one of the options listed in the email notification to have it set back to public.

~ Valeria
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Community Guru
Nichola L Member Since: Mar 13, 2015
58 of 109

@Valeria K wrote:

Hi Attilio,

 

Your profile visibility has already been reset. If it's set to private in the future, you can use one of the options listed in the email notification to have it set back to public.


 How many times can you have it set back to public, before being obliged either to accept the status quo or to upgrade?

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
59 of 109

There is no limitation for the number of time profile visibility can be reset, Nichola.

~ Valeria
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Active Member
Nikki M Member Since: Jun 4, 2017
60 of 109

Hi,

 

My profile was recently switched from public to private and I want to have it set back to public, please.

 

I have been applying to jobs, but, have yet to land another account.

 

Can someone fron the Help Support Team help, please?

 

Thanks In Advance,

Nikki McNair

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