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Account visibility set private by upwork

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
51 of 90

There is no limitation for the number of time profile visibility can be reset, Nichola.

~ Valeria
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Active Member
Nikki M Member Since: Jun 4, 2017
52 of 90

Hi,

 

My profile was recently switched from public to private and I want to have it set back to public, please.

 

I have been applying to jobs, but, have yet to land another account.

 

Can someone fron the Help Support Team help, please?

 

Thanks In Advance,

Nikki McNair

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
53 of 90

Hi Nikki,

 

Your profile visibility has already been set to public. If your profile is set to private in the future, check out the options listed in the email notification or in the pop up on Find Work page to set it back to public.

 

Thank you.

~ Valeria
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Community Guru
Jutta B Member Since: Jun 7, 2016
54 of 90

- please unlock my profile.I haven't been able to work due to illness and I'm not able to unlock it myself - talking about being sent on a merry go round. YTour speedy response would be appreciated.

thanks

" The bond with a true dog is as lasting as the ties of this earth will ever be "
Moderator
Goran V Moderator Member Since: Mar 24, 2017
55 of 90

Hi Jutta,

The visibility on your profile has been changed.


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Active Member
Lubov B Member Since: Oct 16, 2017
56 of 90

Hi,

 

Mine was changed to private by UpWork as well even though I max out my 50 connects monthly and have active candidacies ...

 

I have submitted a ticket request.

 

Please revert me back to being visible.

 

Thank you!

Lubov

Moderator
Avery O Moderator Member Since: Nov 23, 2015
57 of 90

Hi Lubov, 

 

The Customer Support Team has already set your profile to public. If your profile is set to private again after 30-days, or sometime in the future, check out the options listed in the email notification or in the pop up on Find Work page to set it back to public.


-Avery
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Active Member
Davor M Member Since: Oct 17, 2017
58 of 90

Hi, 

I've contacted Customer Support to revert my profile from Private to Public. 

 

Support mailed me automated response that would switch my profile back to public within 72 hours but I saw some older posts in other topic (from a few months ago) and then Support has switched profiles relatively quickly (within 3 hours).

 

There are no recent post specifically about time to Support response, so when can I expect it to be solved?

 

Thanks.

Sincerely,

Davor

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
59 of 90

Hi Davor,

 

Your profile visibility has already been reset and it will be showing in search. Please, note that even when your profile is set to private, it can be accessed by clients whose jobs you apply to.

~ Valeria
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Active Member
Davor M Member Since: Oct 17, 2017
60 of 90

Hi Valeria,

 

Wow, that was fast! Thank you Smiley Happy

 

Sincerely,

Davor

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