acf9acb8
Member

Action required: Your account has been restricted until you complete Identity Verification. Get star

Action required: Your account has been restricted until you complete Identity Verification. Get started.

but when i click get started ,the links disappear 

what should i do next ?how make my account usual ?

 

5 REPLIES 5
tinker_bell3
Moderator
Moderator

Hi Rose,

 

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
Upwork
687dab7d
Member

I have the same problem, Action required: Your account has been restricted until you complete Identity Verification. Get started.

Hi Beksultan,

 

I'm sorry to hear about your account. One of our team members will reach out to you directly via email to assist you further.


Thank you.

~ Aleksandar
Upwork

Same Issue. Please help me.

Hi John,

 

Thank you for reaching out to us. I followed up with the team handling your case and you should be able to access the link now. 

 

Let us know if you need further assistance. 

 

~ Nikola

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