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kelmhike
Community Member

Add New Payment Method Error

"Your request was unsuccessful. Please make sure payment method details are correct and up to date."

 

This shows when I create a new method payment on my account, I wanted to add a new method payment. I do have an existing bank account registered before, but I wanted to add a new one just incase I wanted other options, but it shows unsuccessful.

 

Let me know your thoughts.

 

By the way I am from the Philippines.

 

Thanks,

Michael

 

2 REPLIES 2
JoanneP
Moderator
Moderator

Hi Michael,

 

Could you please try to use a different browser, or clear your cache and cookies? If the same issue persists, please let us know. 

~ Joanne
Upwork
cobyanus
Community Member

Hi there,

If you are seeing an error "Your Payment method was declined. Update it or add a new payment method and try again."

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