Solved: Add Portfolio Project to General Profile

Danish M · ‎06-25-2019

I created new "specialized profile". First turn off was I can only create two specialized profiles, so in total I have three profiles. Not a big deal but now I am facing an even bigger issue:

I can not add a portfolio item to my general profile. The portfolio I am trying to add doesn't relate to my two specialized profiles and should go to my general profile. But there's no way to do that.

Currently, I see these options on portolio editor:

As you can see under specialty, my two specialized profiles are listed. Ideally, if I leave that blank the portfolio should be added to my general profile but I can't leave it blank.

Valeria K · ‎10-05-2021

Hi All,

Based on the feedback from talent and data collected over time, we are seeing that requiring freelancers to attach Portfolio items with Specialized Profiles creates unnecessary barriers to completing effective profiles. We are making Related Specialized Profiles setting optional when adding portfolio items. We’re first running it as a test but planning to expand it to all talent in the following weeks

~ Valeria

View solution in original post

Avery O · ‎06-25-2019

Hi Danish,

I would like to note that your general profile is the original Upwork profile you created before we launched specialized profiles. For your specialized profile, you can highlight your expertise. You’ll create a unique title and description, have the option to set another rate, and also be able to show only the Upwork contracts and portfolio items (from your general profile) that are most relevant to that particular expertise. For example, you can separate out the work you’ve done as a Search Engine Marketer, and Content Writer.

I would like to confirm that there is no option to add a portfolio item to the general profile. As such, if you add a portfolio item to each, it will automatically be listed on the portfolio section of your profile.

~ Avery

Danish M · ‎07-09-2019

Maybe take this as a feature request. There should be a way to add portfolio item to the general profile. I want to add a 'web desgin' that's not relevant to either of my specialized profiles (Search Engine Marketer or Content Writer).

Joanne P · ‎07-09-2019

Hi Danish,

Thank you for your suggestion. I'll be sure to share this with the team for consideration.

~ Joanne

Danish M · ‎07-10-2019

Thank you

Lisa T · ‎09-09-2019

I think it needs to be submitted to the team for consideration again. This is a serious issue. Now all I have that's updated on my general profile is books. I am unable to show all of the other things I do. I deleted most of the old items on there, planning to update them, expecting Upwork's website to operate as it should.

It was submitted July 9, exactly two months ago. It should have been fixed by now.

Goran V · ‎09-09-2019

Hi Lisa,

I checked your ticket and I can see that our team has shared detailed instructions with you on how to edit and arrange your portfolio items.

Please refer to the details on your ticket with number 26466248. If you experience any errors take a screenshot from your end and update your ticket so that our team can investigate it further. Thank you.

~ Goran

Tayler H · ‎10-19-2020

Can you make this information public? My specialized profile isn't even public (we're not allowed to delete them, so I had to keep it as a draft). However, I cannot update my profile because I can only add projects to my specialized profile and nothing else.

Gordon P · ‎11-18-2020

How about if you share that information with everybody?

I want to upload all the items I've created into my general profile, and there's no way to do it. So if there's a way to do it, please share that info.

Petra R · ‎11-18-2020

Gordon P wrote:
I want to upload all the items I've created into my general profile, and there's no way to do it. So if there's a way to do it, please share that info.

1. Create a specialized profile

2. Add the portfolio items to the specialized profile, which automatically adds them to the general profile as well.

Serkan U · ‎12-03-2020

the answer should be "DO NOT EVER CREATE A SPECIALIZED PROFILE".

what you are suggesting is adding work in irrelevant categories. what upwork is suggesting that. I cannot tell how much i'm regretful that i even created a specialized profile. it's like upwork says in a hint that we shouldn't be doing work more than 2 areas...

Serkan U · ‎12-03-2020

Hey guys! I think i found a turnaround solution!!!

Delete all 2 specialized profiles. Well... the last one, you can only switch, right? Whatever work you are gonna add on your portfolio, let's say Motion Graphics, switch to that and don't even waste time to fill anything because we will leave it as a draft. Just close the window.

Now add your Graphic Motion video to your portfolio accurately. It will also add this to your general portfolio with the right tag. And this tag won't change after you switch your specialized profile to let's say Branding Design to add your Brand Design works. Unless you need an edit. If you need an edit you will find your last draft profile and you will need to change it accordingly first. So i say prepare and seperate your works beforehand so you won't need to switch it everytime you want to add a work from same area.

Yes, your draft specialized profile will be a mess but since it's a draft no one will see it so it won't be a big problem.

kudos?

Danish M · ‎09-10-2019

Hi Joanne

Did you get a chance to discuss this with the team? Are we going to see this in near future?

Simon B · ‎09-24-2019

Are there any updates on this? I am experiencing the same problem

Rajib B · ‎10-31-2020

Same question. Any update?

I have two specialized profiles "eCommerce" and "front end".

Now I need to add an item to portfolio. The item is "LMS website with wordpress" which doesn't go with the two specialized profiles.

Waiting for any update if it's available.

Thank you

Erica K · ‎11-30-2019

This is still an issue has anything been done to fix it? I only have one specialized profile and have been unable to add any work to my general profile.

Aleksandar D · ‎12-01-2019

Hi Erica,

Thanks for reaching out to us. One of our team members already reached out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar

Ken S · ‎01-05-2020

HI

Happy new year!

Will we be able to add a portfolio item to our general profile in 2020?

Thanks!

Rick S · ‎02-15-2020

I'd like to reiterate what others have said. We should be able to add projects to our general profile. It seems kind of ridiculous to not allow that. I really don't want to create more profiles. Can someone tell me what is the reasoning behind preventing us from adding projects to our general profile??

Joanne P · ‎02-15-2020

Hi Rick,

It is by design that there is no option to add new portfolio items to the general profile anymore. Freelancers who do not yet have specialized profiles will not be able to create new portfolio projects until they create a specialized profile. This update is also to encourage users to create specialized profiles as this will allow freelancers to better customize their skills and experience. You may read more about it in this announcement. Thank you!

~ Joanne

Florin-Dan M · ‎04-13-2020

Hi,

To follow this logic (portfolio can be added only under a certain specialized profile), it means there shouldn't be any limit on the number of specialized profiles. Correct?
Probably it would have been a better idea to first provide a large number of specialized profiles (at least 5), and only then prevent freelancers from adding portfolio items to the general profile.
An update on how this situation has been or how and when it will be solved, would be nice.

A big thank you!

Andrej M · ‎06-04-2021

Hi,

Could You please add a feature to completely remove Specialized Profile?

Thank You very much!

Have a nice day

Stephen B · ‎08-25-2020

This is crazy. 8 pages of people complaining about the specialized profile/portfolio issue and no solution or reasoning behind why.

14 months later.

I recently found out about this issue & have been told that my concerns will be passed on... but it's hard to believe it after reading this thread. Jordon B said it best on page 4.

UpWork, we want to know why we, the freelancers, still don't have a choice in the matter!

Toni O · ‎09-20-2019

I'm having the same issue. I can't understand why this topic is shown as "Solved" when it clearly isn't.

If you click on "go to solution" there is none!

As the OP reiterated - you cannot choose nothing (or general) - you have to choose one of the specialised profiles.

The only way I can think to solve this is to dilute my one seciality and change it from Web Design to Web and Graphic Design. Otherwise the incorrect portfolio items will show up under one of my profiles (e.g. I will have to put Graphic design under animation or web design!)

A simple fix for the dev team - surely just add the general profile in the dropdown?

Rodrigo F · ‎09-09-2019

Hi. I'm creating a portfolio item from one of my past projects and I notice that I cannot deselect the "Related Specialized Profile" box chosen profile. Therefore, the portfolio item appears on my only specialized profile. The thing is that I don't want it there since it does not relates to such are of expertise.

I've tried with other projects with the same results.

I've attached a screencap of the problem.

Thank you in advance 🧉