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bineeshk
Community Member

Adding Bank Information Issue

While adding the Bank Information it says that last name should be (2 to 26 letters), but my name is Bineesh k. And there is only one letter in the last name and when i submit, it says incorrect format.

So what should i do to solve this issue?

ACCEPTED SOLUTION
g_vasilevski
Retired Team Member
Retired Team Member

Hi Bineesh,

 

Our team reached out to you via ticket to assist you further with your last name and your payment method. Thank you.

~ Goran
Upwork

View solution in original post

7 REPLIES 7
g_vasilevski
Retired Team Member
Retired Team Member

Hi Bineesh,

 

Our team reached out to you via ticket to assist you further with your last name and your payment method. Thank you.

~ Goran
Upwork

Hi Goran V

I followed the steps by the Upwork agent to complete my bank information. But still it is not working.

BojanS
Community Manager
Community Manager

Hi Bineesh,

 

I'm sorry to hear that issue persists. Please consider following up on your existing ticket and kindly communicate with our team through that ticket if you have any questions, in order to keep all the information in one place.

 

Thank you!

 

~ Bojan
Upwork
bineeshk
Community Member

Please help with how to follow up using Existing Tickets.

I checked many times and can't find a way to get support using existing ticket.

Thank you.

Hi Bineesh,

 

Feel free to share more details with me here and I will be more than happy to assist you further. If private details are involved, please reach out to me via PM (click on my name). Thank you.

~ Goran
Upwork

I tried adding dot after my last name K but still not working.

Hi Bineesh,


I just followed up on your PM with additional details, thank you.

~ Goran
Upwork
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