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bakeyfarrar10
Community Member

Adding a new credit card

I have been attempting to add a new credit card to my account for the last two days as my previous card was used fraudulently and was canceled.  Although I have entered all of the correct information in the fields, I am receiving alerts asking me to enter the information that is clearly there.

 

Can you please fix the problem with your website.

 

Thank you.

 

Baky Farrar

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Bakey, 

 

Can you please complete the W-9 form under Settings> Tax Info. You can use your own legal name as it appears in your official documents.

 

 Let us know if the issue persists.

 

Thank you

~ Bojan
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