Jul 10, 2020 10:15:21 PM by Tara W
I am attempting to build my profile, however, on the education page, I can choose my degree option from the drop down menu, but it will not save and continues to ask me to choose a degree from the drop down menu. Is this a website glitch because of high applications?
Solved! Go to Solution.
Jul 23, 2020 09:21:07 AM by Bojan S
Hi Kathy,
Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Make sure not to click on the note bellow the school field once you enter the name of your school. Don't click on the ''Not finding the right option on this list? That’s ok – enter it anyway and we will save it.'' but on the next field you're going to complete.
Let us know if the issue persists.
Jul 10, 2020 11:53:25 PM by AleksandarD A
Hi Tara,
I shared your issue with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.
Thank you.
Jul 23, 2020 08:49:51 AM by Kathy M
I'm having a similar issue, I'm unable to add my school name to my profile. I type it in and then it just defaults to "ex: Northwestern University"
Jul 23, 2020 09:21:07 AM by Bojan S
Hi Kathy,
Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Make sure not to click on the note bellow the school field once you enter the name of your school. Don't click on the ''Not finding the right option on this list? That’s ok – enter it anyway and we will save it.'' but on the next field you're going to complete.
Let us know if the issue persists.
User | Count |
---|---|
472 | |
432 | |
323 | |
251 | |
180 |