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16b847ab
Community Member

Adding extra services in an active order

Hello everyone,

I have an active order where I submitted my work properly to the client. The thing is that the client now wants some additional work but I don't know how to add this extra service to the order.

Should we close this order and open a new contract for the additional work? Or am I missing something in the "Details" tab of the active order?

Thank you very much. Regards,

Diego

ACCEPTED SOLUTION
petra_r
Community Member

Is this a project catalog order? In that case yes, you'd need a new contract.

 

Is it a fixed-rate contract? If that's the case, get the client to approve the current milestone and add a new milestone to the contract. No need for a new contract.

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3 REPLIES 3
petra_r
Community Member

Is this a project catalog order? In that case yes, you'd need a new contract.

 

Is it a fixed-rate contract? If that's the case, get the client to approve the current milestone and add a new milestone to the contract. No need for a new contract.

nyonomega0
Community Member

I'm not sure if you can customize an order while it's in progress so opening a new contract for the additional work might be the way to go.

16b847ab
Community Member

Yes, it's a project catalog order. I will make a new contract then.
Thank you for your quick replies!

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