May 4, 2020 12:48:55 PM by Adekemisola A
Hi, I recently completed a project, the initial amount was $30 (of which I was to get $24). But then I did more work for the client and got paid an additional $15 but it's not reflecting on my account.
May 4, 2020 02:42:37 PM by Bojan S
Hi Adekemisola,
When a client releases a milestone payment, it goes through a 5-day security period, and will show under the Pending tab of your Overview page (Reports > Overview). During the 5-day security period, it gives the system time to process and clear the payments.
Please read this article for more information about Fixed-Price Protection.
Thank you!