Additional information for this method required.

[mwaswangosh]

I  tried to withdraw money using M-Pesa option but am getting an error that additional information for this payment method is required. I had recently withdrawn using the same method and this was not a requirement. Is there something that has been updated about this method or what is wrong?

[JoanneP]

Hi Daniel,

I checked, and I can see that you have submitted a support ticket to our team. One of our team members will update your ticket to assist you further.