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solanki_akash
Community Member

Address Change

I am not able to change my address. 

5 REPLIES 5
aocumen
Community Manager
Community Manager

Hi Akash, 

 

Was there any specific error showing when you tried to update your profile address?


~ Avery
Upwork

Hi Avery,

I have changed my location from India to the USA. Now I am trying to update my US address but once I press the update button it keeps on circling.

Thank you

Hi Akash, 

I wanted to check if you recently moved to the U.S.? You will need to have the proper visa and work documents to be able to work on Upwork as a freelancer. 

If you are only travelling to the U.S. for a short period of time, there is no need to update your address. There may be a discrepancy between the time on your profile, and your location, but you can communicate to your clients that you are currently travelling to explain the discrepancy. 

I went ahead and notified the Customer Support Team of your issue and they will get in touch with more information. 


~ Avery
Upwork

Hi Avery,

 

Yes, I have recently moved to the US with proper Visa and work permit. I am going to stay here for long and wanted to update my address. 

 

Thank you for notifying it to customer support team. I shall wait for there response. 

 

Thanks,

Akash 

 

solanki_akash
Community Member

Thnak you. I could update my address now. 

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