Feb 20, 2018 10:12:27 PM by Avery O
Hi Akash,
Was there any specific error showing when you tried to update your profile address?
Feb 20, 2018 10:48:47 PM by Akash S
Hi Avery,
I have changed my location from India to the USA. Now I am trying to update my US address but once I press the update button it keeps on circling.
Thank you
Feb 20, 2018 11:05:26 PM by Avery O
Hi Akash,
I wanted to check if you recently moved to the U.S.? You will need to have the proper visa and work documents to be able to work on Upwork as a freelancer.
If you are only travelling to the U.S. for a short period of time, there is no need to update your address. There may be a discrepancy between the time on your profile, and your location, but you can communicate to your clients that you are currently travelling to explain the discrepancy.
I went ahead and notified the Customer Support Team of your issue and they will get in touch with more information.
Feb 20, 2018 11:16:24 PM by Akash S
Hi Avery,
Yes, I have recently moved to the US with proper Visa and work permit. I am going to stay here for long and wanted to update my address.
Thank you for notifying it to customer support team. I shall wait for there response.
Thanks,
Akash