Nov 29, 2021 03:13:57 AM by Ahmed M
After I did the job for the client he refuse to pay
what should I do?
money in Escrow
Nov 29, 2021 03:46:14 AM by Goran V
Hi Ahmed,
When you're working on fixed price contracts you will need to submit your work on the milestone created for you. After 14 days the funds will be transferred to your account if no actions are taken on the milestone. Keep in mind that if you resubmit the work again you will reset the 14 days period. To learn more details about fixed price protection, check out this Help Article. Thank you.
Nov 29, 2021 03:49:13 AM by Ahmed M
can you explain if no actions are taken on the milestone?
because I did the job and the client is trying to say that I did something wrong
but I really did as he asked and as the contract says
Nov 29, 2021 04:02:50 AM by Goran V
Hi Ahmed,
If the client does not take any actions from his end the funds will be released to you after 14 days. Thank you.
Nov 29, 2021 04:05:02 AM by Ahmed M
sorry I am new in Upwork
I just want to know what actions can the client take
Nov 29, 2021 04:12:55 AM by Goran V
Hi Ahmed,
The client has two options at the moment: they can approve your payment request or request for revisions. For any additional details, I would recommend to communicate directly with your client. Thank you.