This was my first ever hourly contract. The client added me on slack and when i submit my work he started to bash me and swearings. He said i didn't do anything for 3 days. He started abusing. Upon which i replied. He removed me from contract. Next he said he will not provide bad feedback.But after two weeks of contract ending he wrote very negative comments about me. Where i also replied about his misconduct. I didn't provide any feedback to him. Then he started fighting with me again in chat and today and called me dumb, stupid and psycho and he asked for refund today, which is absolutely wrong. I also replied in bad manner in chat but he instigated the situation. What should i do now. I want to get rid of such person
I'm sorry to hear about the bad experience you've had. Our team will investigate this further and will take proper actions as soon as possible.
If you have any additional questions, let me know. Thank you.
Thanks for your condolence. I appreciate it.
I chose to not comment on such client, but he kept on poking in chat. That's why i wrote few lines in reply of his feedback. But i agree that i should have kept my cool and i wrote wrong. Two zeroes can never make one.
I have blocked him for the time being. Is it possible to remove my comments in reply of feedback. Because i just forgive him. I want to move on learnt alot from it no point of digging again into it.
Please tell me if there is a way to remove my response. I would really appreciate that.
If you check that client's feedback history, you'll see the worst possible review: the 1 star review without any comment. NEVER take on a client like that. They will never be happy, and they won't tell, just give you a 1 start and move on.
Better refund that project so you don't have the feedback nor your comment which is worse than the comment itself.