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mohamedalefrangy
Community Member

Agency account

One of the agency added me on their agency account, and I don't need that and I want to be removed from their team
I tried to do this from within my account but couldn't do it?
is there a solution ?

6 REPLIES 6
g_vasilevski
Retired Team Member
Retired Team Member

Hi Mohammed,

 

To leave your agency:

  • Go to Settings › My Teams
  • Select Leave Team from the Actions list

If you`re experiencing any problems on your end, let me know. Thank you.

~ Goran
Upwork

Really tried but couldn't Leave

Hi Mohammed,

 

Are you receiving any errors on your end, or simply you`re reloaded back to the same page while you`re still a part of the agency? Thank you.

~ Goran
Upwork

When I leave the team I get this error 
Can not leave team. You have active contract or proposal with team.

 

And I do not have any active contract with them٫

Hi Mohammed,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with leaving the agency. Thank you.

~ Goran
Upwork

OK thank you Goran

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